There are numerous horror stories on your forum and online about adobe support reps ruining peoples PCs by making registry changes, and changing settings on PC's without explaining why, or requiring a new PC user account to be created (which I do not want an extra user created for no reason). There is an Adobe Setup Error file that contains this, the error doesnt make sense, if an installation is already in progress (which it isnt), why does it start the update and then hang?ĭealing with the front line chat representatives is a horrible experiences, they never actually discuss anything or offer any advice or troubleshooting, and then ask for control of my PC. There is a file called 'install' that has 27,000 lines of code. I've found the log folder, there are quite a few files there, do you know what file I am looking at? I really just need to get it fixed.Īny suggestions? I've read all the support docs i can find as well as done some searching on the forums. Firmwares, drivers and all windows updates are installed, and I have been unable to use the software I am paying for. I feel this is ridiculous, my computer is well maintained, and I do not have problems with any other software or drivers. Now I cannot even install the base CC app, it just gets to 18% and hangs, forever, even over night. I've also tried all of this with the antivirus turned off, and firewall turned off. I've now uninstalled all of the apps, uninstalled creative cloud, used the adobe clean up tool, and also deleted all files in the windows temp folder. I tried all of the regular troubleshooting, log in, log out, restart computer etc. I tried recently to install premiere pro, it would constantly start installing and then hang at 44%. I had CC installed and running for a long time with no issues.

I was expecting to be able to work more quickly and worry less about memory issues with this new maching and OS - instead its slower than my 2018 i9 15' MBP running Big Sur - and that had memory issues as well, as stated previously.ĮDIT: I did not change my cursor color/size etc ever - I've seen some solutions saying to put the cursor back to black this solution doesn't apply to my situation.As above.

As i attemtped to open a doc I realized it was running sluggish, checked activity monitor and Illustrator was pulling 37GB of RAM! With no doc open!! I was trying to open a doc in Photoshop so the memory leakage didn't even make sense to me.Īnyone else (i know there are a lot of people discussing memory issues) find a solution to this issue, or do i/we have to wait for apple to patch the OS? I just ran diagnostics and received a code that says there is nothing wrong with the machine, so it must be the OS.Īs an example, most recently i had Illustrator 22 and Photoshop 22 open - neither had docs open however. i'm running Monterey 12.0.1, but I had a similar issue in Big Sur - not as bad as this, however. Excessive memory usage 64GB M1 Max MacBook Pro running Monterey 12.0.1 my brand new MBP 16' w/64GB RAM M1 Max is using excessive amounts of RAM - it doesn't appear to be any one particular app or process that is 'stealing' RAM - but usually it will be the onlly app that is open at the time, or one of multiple apps i have open.

Adobe creative cloud install stop temp